By Lewis Garrad and Tomas Chamorro-Premuzic
Although employee engagement has become something of an HR fad, it would be hard to deny that it matters. Infact, robust meta-analytic studies shows that higher level of engagement boost employee wellbeing, performance, and retention. For example, engaged business units tend to deliver better performance, as measured in terms of revenues and profits, and organizations with enthusiastic employees tend to have better service quality and customer ratings. ...
Read More